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Where can I get help fixing a computer problem?

Tech-support and PC-building communities, and what each refuses.

Pick by problem type: troubleshooting goes to r/techsupport, custom PC builds to r/buildapc, and general computer chat to r/computers.

Where to ask

r/techsupport

Best for: Troubleshooting software, hardware and errors.

Why it fits: Its public description: “Stumped on a tech problem? Ask the community and try to help others with their problems as well.”

Members in our directory: 3.5M

Rules to know before posting:

  • No incomplete posts (for example an empty body or only a link).
  • No password or account recovery help.
  • No hardware/software recommendation requests.
  • Keep help public — no moving to private messages; no unsupported (end-of-life) software.

Read r/techsupport’s current rules on Reddit

r/buildapc

Best for: Planning, building or upgrading a custom PC.

Why it fits: Its public description: “Planning on building a computer but need some advice? This is the place to ask!”

Members in our directory: 8.5M

Rules to know before posting:

  • No laptop or prebuilt PC questions.
  • No requests for a complete parts list (one part is fine).
  • One submission per 24 hours.
  • No piracy or grey-market keys.

Read r/buildapc’s current rules on Reddit

r/computers

Best for: General computer discussion.

Why it fits: Its public description: “This subreddit is for general discussion of computers.”

Rules to know before posting:

  • No illegal content, including piracy or hacking.
  • No begging for money and no personal sales.

Read r/computers’s current rules on Reddit

Before you post

  • Write down the exact error message and what changed just before it started.
  • List the operating system, device model and what you have already tried.
  • Never share passwords or remote-access codes with strangers.

Related on SubMouse

Rule summaries are paraphrased from each community’s published rules (public archive copy retrieved 7 November 2026; original snapshot date unavailable). Current rules may differ — check the community’s rules before posting. A good fit does not guarantee a reply.